Xavier
ARCHITECTURE

Multi-agent AI. Locked to your data.

Not one chatbot pretending to be smart. Three specialized agents working in coordination — a screener, a closer, and a sentiment auditor — with hard guardrails on top.

THE THREE AGENTS

One conversation. Three brains behind it.

The first responder

Screening Agent

Reads every incoming message. Detects language, sentiment, and intent in the first two exchanges. Decides whether it's a browser, a lead, or a hot buyer — and routes accordingly.

The negotiator

Closing Agent

Activates when the screener flags real buying intent. Handles pricing questions, objections, calendar booking. Trained on your product catalog + policies — never freelances.

The safety net

Sentiment Audit Agent

Runs in parallel to every conversation. Watches for frustration, complexity, or edge cases the closer might miss. Triggers human handoff before a deal goes cold.

DATA FLOW

From WhatsApp to closed deal.

01

Customer sends a WhatsApp message

Meta forwards the incoming message via webhook to Xavier — encrypted in transit, verified with signature.

02

Screening agent classifies intent

In ~200ms, the screener detects language, sentiment, and buying-intent score. If it's just a browsing question, a scripted reply goes out. If it's a lead, it activates the closer.

03

Closer engages, guardrails scan

The closer drafts a reply based on your locked product data + FAQs. Anti-hallucination scanner verifies against source-of-truth before sending.

04

Sentiment audit runs in parallel

Watches every turn for signs the conversation is going sideways — frustrated tone, out-of-scope questions, edge cases.

05

Reply back on WhatsApp

Message delivered through Meta Cloud API — appears in the customer's WhatsApp like any real conversation. Typing indicator, read receipts, everything native.

06

Lead saved, dashboard updated

Full conversation, sentiment score, buying-intent score, next best action — all in your dashboard within seconds. Ready for CRM sync (Enterprise).

GUARDRAILS

What stops Xavier from going rogue.

Locked pricing system

Xavier can only quote prices and terms you explicitly provided. If a customer asks about something outside the list, it says "let me confirm" — never guesses.

Anti-hallucination scanner

Every outbound message is scanned against your source-of-truth data before it sends. Off-script replies are blocked and logged for review.

Human-in-the-loop handoff

When a conversation exceeds Xavier's capacity — legal, medical, custom terms — it pauses that chat, alerts your team, and hands off cleanly.

Meta-compliant by default

24-hour messaging window enforced automatically. STOP/opt-out compliance built-in. No risk of your WhatsApp number being flagged.

UNDER THE HOOD

The pieces that power it.

Anthropic Claude
Reasoning engine
Meta WhatsApp Cloud API
Official messaging channel
PostgreSQL + Prisma
Conversation + lead storage
AES-256 encryption
Token + credential vault
Railway + Vercel
Zero-downtime deploys
Edge-cached FAQ
Sub-second common answers

See it live in 15 minutes.

No sales call, no setup fee. Just connect your WhatsApp Business number and watch it work.