Xavier
TRUST & SECURITY CENTER

How Xavier is built to be trusted with your business.

This Trust & Security Center describes the technical and operational safeguards built into the SlovX platform — at the level of practice, not as an unconditional guarantee.

ENCRYPTION
ISOLATION
COMPLIANCE

1. Cognitive AI & Prompt Defense Layers

Standard systems secure the database. SlovX structurally hardens the AI’s core cognitive reasoning layer.

Dual-Intent Interception Firewall

Pre-execution screening layer blocks jailbreaks, prompt exfiltration, and malicious hacks before they touch the core brain.

Structural XML Input Isolation

Advanced encapsulation architecture wraps inbound text to completely disable indirect prompt engineering exploits.

Deterministic ReAct Reasoning

Enforced sequential routing loops (Thought → Action → Observation) completely eliminate pricing and policy hallucinations.

Strict Corporate Dictionary Validation

Core prompts enforce validation to stop the agent from inventing unauthorized metrics outside your exact corporate data layer.

2. Data Encryption & Privacy Protection

Absolute confidentiality for your data assets at rest and in motion.

Data In-Transit

All network requests and inbound Meta webhooks enforce strict TLS 1.3 verification protocols over secure HTTPS endpoints.

Data At-Rest Cryptography

All internal PostgreSQL tables containing customer logs or transactional histories are encrypted natively using robust AES-256 algorithms.

Asynchronous PII Masking

Downstream logs pass through an integrated Microsoft Presidio analyzer to systematically scrub sensitive customer identifiers after response dispatch.

Paddle.com Merchant Security

SlovX does not directly store or process card details. Payments are handled by Paddle.com Market Limited (our Merchant of Record), which maintains independent PCI-DSS compliance for all payment processing.

3. Tenant Isolation & Access Controls

Granular boundaries to ensure your workspace remains completely private.

Multi-Tenant Workspace Isolation

System architectures logically separate business data by tenant identifiers at the database layer.

Row-Level Tenant Verification

Access-control checks are enforced server-side on every request to ensure brand boundaries cannot be crossed.

Multi-User Enterprise RBAC Gating

Configure strict role-based access tokens to limit administrative actions like pausing automations or exporting lead metrics.

4. Platform Compliance & Automation

Built-in alignment with regional regulations and Meta platform guidelines.

California SB 1001 Disclosure Filter

Smart bot-identity transparency loops ensure compliance with automated commercial disclosure laws to avoid multi-million dollar penalties.

GDPR Guardrails

Built-in policy controls ensure data processing activities respect international user privacy mandates.

WhatsApp Regulatory Windows

Automated logic monitors timeframe metrics to handle 24-hour communication timeouts and switch to custom Meta templates seamlessly.

Opt-out ("STOP") Interception

Continuous text validation triggers flag sessions to block further automated messages the moment "STOP" or "UNSUBSCRIBE" is detected.

5. Telemetry, Monitoring & Governance

Deep operational visibility to track runtime performance and guarantee zero logic loops.

LLMOps Deep Tracing

Connected Langfuse/Arize Phoenix telemetry engine maps every interaction sequence into an interactive relational tree graph layout.

Zero-Error Runtime Fallbacks

Deterministic try-except error handling blocks wrap all database and network boundaries to trigger high-confidence fallback states safely.

Human-in-the-Loop Handover (HITL)

Specific text strings instantly trip safety flags to freeze automated generation and open direct operator intercom lines.

Sub-Processors & Infrastructure

SlovX relies on vetted, top-tier cloud hosting and AI model sub-processors. A current infrastructure list is available upon request.

Responsible Disclosure

If you believe you have discovered a security vulnerability in the SlovX platform, please report it to our security engineering desk immediately at security@slovx.com. We ask that you give us a reasonable opportunity to investigate and address any issue before public disclosure. For formal contractual security commitments or enterprise procurement reviews, contact sales@slovx.com.

Contact our team

Legal Disclaimer & Procurement Review: This document describes corporate security practices in effect at the time of publication. It does not constitute an unconditional warranty of absolute security, as no computing platform can guarantee complete protection against all evolving adversarial threats. For tailored contractual security commitments or enterprise procurement review, please contact sales@slovx.com.