How Xavier is built to be trusted with your business.
This Trust & Security Center describes the technical and operational safeguards built into the SlovX platform — at the level of practice, not as an unconditional guarantee.
1. Cognitive AI & Prompt Defense Layers
Standard systems secure the database. SlovX structurally hardens the AI’s core cognitive reasoning layer.
Dual-Intent Interception Firewall
Pre-execution screening layer blocks jailbreaks, prompt exfiltration, and malicious hacks before they touch the core brain.
Structural XML Input Isolation
Advanced encapsulation architecture wraps inbound text to completely disable indirect prompt engineering exploits.
Deterministic ReAct Reasoning
Enforced sequential routing loops (Thought → Action → Observation) completely eliminate pricing and policy hallucinations.
Strict Corporate Dictionary Validation
Core prompts enforce validation to stop the agent from inventing unauthorized metrics outside your exact corporate data layer.
2. Data Encryption & Privacy Protection
Absolute confidentiality for your data assets at rest and in motion.
Data In-Transit
All network requests and inbound Meta webhooks enforce strict TLS 1.3 verification protocols over secure HTTPS endpoints.
Data At-Rest Cryptography
All internal PostgreSQL tables containing customer logs or transactional histories are encrypted natively using robust AES-256 algorithms.
Asynchronous PII Masking
Downstream logs pass through an integrated Microsoft Presidio analyzer to systematically scrub sensitive customer identifiers after response dispatch.
Paddle.com Merchant Security
SlovX does not directly store or process card details. Payments are handled by Paddle.com Market Limited (our Merchant of Record), which maintains independent PCI-DSS compliance for all payment processing.
3. Tenant Isolation & Access Controls
Granular boundaries to ensure your workspace remains completely private.
Multi-Tenant Workspace Isolation
System architectures logically separate business data by tenant identifiers at the database layer.
Row-Level Tenant Verification
Access-control checks are enforced server-side on every request to ensure brand boundaries cannot be crossed.
Multi-User Enterprise RBAC Gating
Configure strict role-based access tokens to limit administrative actions like pausing automations or exporting lead metrics.
4. Platform Compliance & Automation
Built-in alignment with regional regulations and Meta platform guidelines.
California SB 1001 Disclosure Filter
Smart bot-identity transparency loops ensure compliance with automated commercial disclosure laws to avoid multi-million dollar penalties.
GDPR Guardrails
Built-in policy controls ensure data processing activities respect international user privacy mandates.
WhatsApp Regulatory Windows
Automated logic monitors timeframe metrics to handle 24-hour communication timeouts and switch to custom Meta templates seamlessly.
Opt-out ("STOP") Interception
Continuous text validation triggers flag sessions to block further automated messages the moment "STOP" or "UNSUBSCRIBE" is detected.
5. Telemetry, Monitoring & Governance
Deep operational visibility to track runtime performance and guarantee zero logic loops.
LLMOps Deep Tracing
Connected Langfuse/Arize Phoenix telemetry engine maps every interaction sequence into an interactive relational tree graph layout.
Zero-Error Runtime Fallbacks
Deterministic try-except error handling blocks wrap all database and network boundaries to trigger high-confidence fallback states safely.
Human-in-the-Loop Handover (HITL)
Specific text strings instantly trip safety flags to freeze automated generation and open direct operator intercom lines.
Sub-Processors & Infrastructure
SlovX relies on vetted, top-tier cloud hosting and AI model sub-processors. A current infrastructure list is available upon request.
Responsible Disclosure
If you believe you have discovered a security vulnerability in the SlovX platform, please report it to our security engineering desk immediately at security@slovx.com. We ask that you give us a reasonable opportunity to investigate and address any issue before public disclosure. For formal contractual security commitments or enterprise procurement reviews, contact sales@slovx.com.
Contact our teamLegal Disclaimer & Procurement Review: This document describes corporate security practices in effect at the time of publication. It does not constitute an unconditional warranty of absolute security, as no computing platform can guarantee complete protection against all evolving adversarial threats. For tailored contractual security commitments or enterprise procurement review, please contact sales@slovx.com.